Cancellation policy
ST Training Cancellation Policy
To ensure fairness for both clients and coaches, please review the following cancellation policy:
• Sessions canceled more than 24 hours in advance may be rescheduled at no charge.
• Sessions canceled within 24 hours of the scheduled time may be subject to a 50% session charge.
• Sessions canceled within 12 hours of the scheduled time, or no-shows, will be charged in full.
• Emergency situations, illness, injuries, or unexpected circumstances will always be considered on a case-by-case basis.
• If weather or field conditions force cancellation, a makeup session or credit will be provided.
• Late arrivals will still end at the originally scheduled time unless otherwise approved.
Group Sessions / Small Groups
• Group sessions are organized based on confirmed attendance and limited availability.
• If a player drops out of a group session within 24 hours, payment is still required, as spots are held specifically for each participant and last-minute replacements are often not possible.
• If enough notice is given, players may transfer their spot to another approved player if communicated beforehand.
• In situations involving injury, sickness, or emergencies, accommodations may be considered at the discretion of ST Training.
By booking a session, clients agree to the cancellation policy above.
Thank you for understanding and respecting both scheduling and field/coaching commitments.